The KOHLER Home Generator Warranty Promise
Our commitment to quality and customer satisfaction is underscored by our Premium Limited warranty program. We design our programs to offer reassurance to our customers, ensuring that they feel secure and confident in their purchase.
We are committed to your satisfaction and stand behind the quality of our products, which is why we've designed a Premium Limited warranty program. This program is meant to give you the reassurance you need, ensuring you feel secure and confident in your purchase. We offer more than just products—we provide you with a complete safety net.
You deserve more than a simple transaction. You deserve a partnership built on trust and openness.
Unforeseen Challenges Require Reliable Solutions.
When unexpected power disruptions occur, experiencing generator malfunctions can be incredibly frustrating and disruptive to daily life. Kohler Home Energy understands these challenges and is committed to providing our customers with the peace of mind that comes with reliable support. You can rest assured that you'll have access to expert assistance and a network of resources designed to get your generator back online quickly and efficiently. This allows you to minimize downtime and focus on what truly matters most – your family, your home, and your well-being.
Our Standard 5-Year Warranty
Kohler home generators come with a five-year or 2,000-hour Premium Limited manufacturer warranty, whichever comes first. Labor and travel up to 200 miles are covered for the full 5-year period. The warranty does not cover damage, misuse, routine maintenance, normal wear and tear, or repairs by unauthorized people.
The warranty starts on the startup date. This is the date when someone first uses the generator in a stationary standby application. If there is no registered startup date, the warranty begins on the date of purchase.
Registration is required to establish warranty start and end dates. No warranty is provided without registration. Complete the form here.
Our Extended 10-Year Warranty:
Our extended warranties offer Premium Limited coverage, including parts, labor, and dealer travel up to 200 miles per repair, for up to 10 years or 2000 hours. This gives you peace of mind by protecting your generator against unexpected breakdowns and providing you with unexpected repair coverage.
Our network of authorized dealers and technicians are committed to providing you with great service and support. This ensures your generator runs at its best. By investing in a Kohler extended warranty, you're safeguarding your home's power supply and enhancing its value.
How we stand out:
Premium Limited Coverage
We offer premium limited warranty coverage, including labor and travel for a longer period compared to other brands. We have a 200-mile range where others only have 100.
Dedicated Customer Support
We have dedicated teams to assist with warranty claims and technical issues. This leads to faster resolution of warranty claims and better overall customer satisfaction.
Authorized Dealer Network
Our extensive network of authorized dealers ensures that you have access to qualified technicians for warranty repairs and maintenance. Leading to quicker and more efficient service.
